贝克斯

The spirit that infuses them is loving and joyful, and the tips they offer are concrete and easy to implement.

这是爱的精神注入他们的欢乐，而他们所提供的线索具体、易执行。

In either case, it's important to know which type of communication behaviour works and which may backfire.

无论是哪一种情况，了解怎样的沟通技巧或表现适合该场合是十分重要的事情。