服务人员

Data were collected from 201 customers in Northern Taiwan. Results showed that salesperson's customer in-store positive moods on customers purchase intentions was indirect through the mediating processes of customer in-store positive moods and perceived service quality, recommendation on customers purchase intentions was indirect through the mediating processes of perceived product quality, and ingratiation on customers purchase intentions was indirect through the mediating processes of customer in-store positive moods and perceived service quality.

本研究共回收201份的有效问卷，结果证实销售人员表现正面情绪表达与顾客购买意愿间，会受到顾客在店内的正向心情及顾客知觉服务品质这二个变数的中介；销售人员所采取的推荐战术与顾客购买意愿二者间，会受到顾客知觉产品品质这个变数的中介；销售人员采取的逢迎战术与顾客购买意愿间，会受到顾客在店内的正向心情及顾客知觉的服务品质这二个变数的中介。

Strong academic background and qualifications of our professional consulting team include: Professor Gao Xiao, such as Beijing University, Tsinghua, returned overseas doctor, the first line of research, linguistics experts; Translation U.S. Team member include: Ph.D., English professional certificate 8 winner , Translation Certificate winner, senior technical translation, native-speaking English Edit diversified professional configuration, effective working team we are fully aware of each translation team linguistic characteristics of staff, as well as strengths and weaknesses; we start to build from the language of professional translator to communicate the evaluation system; We accept various professional translators, and the course of a project carried out simultaneously for translators personalized training; rich experience, and meticulous work style and thoughtful follow-up services in various fields to grasp the terminology and the variety of language structure , and then effectively organized into authentic language; meticulous scrutiny usually made for our customers seriously and deeply moved; not only the commitment to your high-quality manuscripts, but also to use our Services to make you believe that trustworthy

强大的学术背景与资历我们的专业咨询团队包括：北大清华等高校教授、海外归国博士、第一线研究人员、语言学专家；我们的翻译团队成员包括：博士研究生、英语专业八级证书获得者、翻译资格证书获得者，资深技术翻译，外籍英语编辑等多元化的专业配置，有效的工作团队我们充分了解翻译团队中每一个工作人员的语言特点以及长处和短处；我们从语言专业出发建立起翻译员的评价沟通体系；我们接受各专业翻译人员，并在项目过程中同步进行对翻译人员的个性化培训；丰富的经验，细致的作风，周到的后续服务把握各领域术语与各式语言结构，然后有效地组织成地道的语言；细致的推敲常常使得客户为我们的认真而感动；不仅仅承诺交给您高质量的稿件，还会用服务使您确信我们值得信赖

It has a specialized technician team, including E-commerce Engineer,graphic designer,draftsman,document attacher,production supervisors,distributor and after-sales service, to meet the customers' requirement and satisfy them.

公司位于浙江省义乌市城西经济开发区，生产企业集中地，交通便利，并设有专业的电子商务人员，电脑平面设计人员，专业打样人员，生产按排人员，印前核单人员，质量跟单人员，生产管理人员，专业配送货人员及相应的售后服务跟踪，以至尽量满足小商品贸易和生产企业以外包装的设计，打样，生产，运输等服务从而达到客户的各项工作与要求。

Attract domestic and foreign customers by its fame for advanced equipment , excellent technique and considerate service. It has a specialized technician team, including E-commerce Engineer,graphic designer,draftsman,document attacher,production supervisors,distributor and after-sales service, to meet the customers' requirement and satisfy them. We provide the customers one-stop service form design, produce, post-press finishing to delivery.

公司位于浙江省义乌市城西经济开发区，生产企业集中地，交通便利，并设有专业的电子商务人员，电脑平面设计人员，专业打样人员，生产按排人员，印前核单人员，质量跟单人员，生产管理人员，专业配送货人员及相应的售后服务跟踪，以至尽量满足小商品贸易和生产企业以外包装的设计，打样，生产，运输等服务从而达到客户的各项工作与要求。

Attract domestic and foreign customers by its fame for advanced equipment excellent technique and considerate service. It has a specialized technician team including E-commerce Engineer,graphic designer,draftsman,document attacher,production supervisors,distributor and after-sales service to meet the customers' requirement and satisfy them. We provide the customers one-stop service form design produce post-press finishing to delivery.

公司位于浙江省义乌市城西经济开发区，生产企业集中地，交通便利并设有专业的电子商务人员，电脑平面设计人员专业打样人员，生产按排人员，印前核单人员，质量跟单人员，生产治理人员，专业配送货人员及相应的售后服务跟踪，以至尽量满意小商品贸易和生产企业以外包装的设计打样生产运输等服务从而达到客户的各项工作与要求。

No doubt ,our legislative and judicative activities must obey those rules ; many other theses also has talked about that. But the difference is , this dissertation not only has talked about the martime transport service rules under GATS , but also has introduced the new negotiation about maritime transport service in Doha. Next it pointed out the difficulties of the new negotiation and predication has been given. It hopes that this part will give somewhat help to people whose work related on maritime service .

第一部分介绍了 GATS 中的海运服务规则，无疑这些规则都是我国海运服务立法和司法实践应该遵守的，以往的学术论文对此也多有涉及，所不同的是，本文除 GATS 中的海运服务规则外还就海运服务新一轮谈判的情况作了较为详尽的介绍，指出了海运服务谈判存在的现实困难，并预测了海运服务谈判的前景，以期能为从事海运服务理论研究和实践工作的人员作一定的参考借鉴。

To serve the customs better, SK carries out a strategy of localized service and insists on globally serving perceptions of 'consulting goes first, product is basis, executing key, training ensuring and service value ', and has set up service network, total of 28 directly under branches and provincially strategic partners, and 30 authorized services, with staffs of more than 1000 all over the country, to form a powerful, excellent and highly effective SK service system, so as to provide a security for informationized application of enterprises.

为更好地为客户提供服务，时空实施本地化服务策略，坚持&咨询是先导、产品是基础、实施是关键、培训是保障、服务是价值&的全程式服务理念，建立了遍布全国的服务网络，直属分支机构及省级战略伙伴共28家，授权服务机构30余家，从业人员1000余名，形成强大、优质、高效的时空服务体系，为企业信息化应用提供安全保障。

Sales To achieve agreed monthly sales and average transaction value targets for area of responsibility To communicate sales targets and achievement against targets to the sales team on a daily basis To be proactive in identifying selling opportunities and putting in place initiatives that will help achieve and exceed the sales targets Product Knowledge To be able to provide the customer with product information that will enable them to make an informed decision about the item they wish to purchase To be able to communicate confidently the unique selling points and the features and benefits of the product To actively use this product knowledge to provide mix and match ideas for the customer and to up-sell to maximize the sales value Team Leadership To demonstrate and reinforce the Lane Crawford Vision And Values at all times and provide the necessary leadership to gain commitment from retail sales team To identify and execute ways to increase employee's loyalty, satisfaction and pride with the Lane Crawford experience To provide on job training to new hires to ensure they meet the required standards in all aspects of their job within the 3 month probation period To provide on job coaching to ensure that sales associates are able to consistently deliver and exceed the Lane Crawford service standards To train sales associates in product knowledge and mix and match To monitor and review performance of team with the DSM, identifying individuals who are ready for promotion or require performance improvement plans Manage performance of team on a daily basis and take appropriate action with those who fall below standard (in consultation with DSM/HR Department) Housekeeping To ensure daily housekeeping standards are maintained at all times through effective staff scheduling To maintain visual merchandise presentation in line with VM Standards Manual To prevent stock and pilferage by being alert and informing manager/security of potential issues To ensure cashiering function is performed to a high degree of accuracy To ensure stock is continually replenished to ensure a full range of items are available for the customer

顾客服务提供一致、友善和尽责的服务，确保连卡佛的服务标准在任何时间均得到贯彻执行在整个服务过程中积极主动，并提供独特服务，抓住每次机会，为顾客提供超越预期的购物体验向顾客和员工展现了解最新潮流与时尚的热切希望，并积极交流确保每次销售都有售后服务活动跟进，如预定、礼品包装、发送和投递、看管服务确保在零售区域随时有足够的人手提供预期标准的服务，随时提升日常业务水平收集顾客反馈信息并与经理/其他合适人员分享高效并有礼貌地处理和解决顾客投诉，令顾客满意销售达到责任区域内既定的月度销售额和平均交易值目标就销售目标和完成情况和销售团队进行日常沟通积极发现机会并主动创造，帮助达到和超越销售目标产品知识为顾客提供产品信息，使他们在充分了结的基础上对欲购商品做出购买决定能自信地表述产品的独特卖点、特征和优点积极利用产品知识，为顾客提供搭配意见，提升销售业绩，使销售额最大化团队领导随时展示并强调连卡佛理念和价值，展现必要的领导能力，以赢得零售团队的信任发现和执行能提高员工忠诚度、满意度和连卡佛体验自豪感的方法对新进员工的培训进行监督，确保其在3个月的试用期内在各方面均达到工作要求提供工作指导，确保销售助理能一贯执行并超越连卡佛服务标准对销售协理进行产品知识和搭配的培训与DSM一起监督和检查团队的业绩，确定哪些人适合提升，哪些人需要订立业绩改进计划对团队的工作进行日常管理，并对落后员工采取适当的措施内务处理通过有效的员工工作编排，时刻维护日常内务处理标准确保形象商品的展示符合VM标准手册要求保持警惕，就潜在问题通知经理/保安，防止积压和盗窃的发生确保收银职能的精确履行确保货源的持续补充，可随时向顾客提供全系列产品

Abstract〕in network environments,information services and core works of university libraries have alternated,while the cataloging of university libraries has changed,which characterizes the socialization of cataloging service,diversification of cataloging objects,and normalization and standardization of cataloging data.catalogers have to perform their new roles such as quality control for cataloging data,cataloging of non-book resources, and building special databases.in order to adapt to the new demand in the library's cataloging,catalogers should transform their roles,improve their special quality,and be active in innovation.

摘 要〕网络环境下，高校图书馆信息服务功能和核心业务的发生转变，编目工作也向编目服务的社会化、编目对象的多元化和编目数据的规范化和标准化等方向发展。编目人员的职能转向书目数据的质量控制、非书资源的编目、特色数据库的建设与信息服务等新的领域。编目人员必须调整专业知识结构，提高业务水平，才能适应网络环境下编目工作的要求。

The company has professional and technical support personnel, installers, engineers, designers and service personnel, to provide customers with a full range of services.

公司拥有专业技术支持人员、安装人员、工程人员、设计人员及售后服务人员，为客户提供全方位的服务。

On the other hand, the more important thing is because the urban housing is a kind of heterogeneity products.

另一方面，更重要的是由于城市住房是一种异质性产品。

Climate histogram is the fall that collects place measure calm value, cent serves as cross axle for a few equal interval, the area that the frequency that the value appears according to place is accumulated and becomes will be determined inside each interval, discharge the graph that rise with post, also be called histogram.

气候直方图是将所收集的降水量测定值，分为几个相等的区间作为横轴，并将各区间内所测定值依所出现的次数累积而成的面积，用柱子排起来的图形，也叫做柱状图。