客户经理

On the design of index system, this paper introduces the idea of BSC to design the frame of index system, to explain the index system from the four dimensions of finance, custom, management, and development. The basal indexes of each dimension is filtered in the way of partial correlate of these indexes and EVA form the point of view of validity andindependence, and gets well indexes to make up the index system of Advanced Professional Executives performance evaluation.

在此框架下提出企业所有者对高级职业经理人绩效考核指标体系的设计模式，用平衡记分卡构建备选指标的框架，分别从财务维度、客户维度、内部营运维度、个人维度四个方面来考核高级职业经理人的绩效，在备选指标的基础上，运用相关性理论来考察指标的有效性和独立性，筛选出有效的指标构成高级职业经理人的绩效考核指标体系，保证绩效考核指标体系设计的科学性、合理性与简洁性。

Currently, under half of all wealth managers hold more than 40 per cent of their clients investable wealth - but over the next three years this proportion is expected to increase dramatically so that 80 per cent of wealth managers hold 40 per cent of a clients wealth.

目前，不到半数的财富经理管理着其客户逾40%的可投资财富--但未来3年内，这一比例有望大幅提高，届时80%的财富经理将管理着客户40%的财富。

Currently, under half of all wealth managers hold more than 40 per cent of their clients' investable wealth - but over the next three years this proportion is expected to increase dramatically so that 80 per cent of wealth managers hold 40 per cent of a client's wealth.

目前，不到半数的财富经理管理着其客户逾40%的可投资财富--但未来3年内，这一比例有望大幅提高，届时80%的财富经理将管理着客户40%的财富。54654654(www.storyall.cn)

Currently, under half of all wealth managers hold more than 40 per cent of their clients' investable wealth - 8ttt8.com over the next three years this proportion is expected to increase dramatically so that 80 per cent of wealth managers hold 40 per cent of a client's wealth.

目前，不到半数的财富经理管理着其客户逾40%的可投资财富--但未来3年内，这一比例有望大幅提高，届时80%的财富经理将管理着客户40%的财富。

Along with the development of MBA, EMBA and EDP area in China, there is much competition exists in this marketing place. Now what can attract the customer is not only the hardware including faculty and facility but also the service and customer-care. Meanwhile, CRM is one of the new management software which can improve the customers' satisfaction and royal. First of all, the tractate is started from the CRM theory and history, and then explains the system architecture of Oracle CRM, software function.

随着中国MBA，EMBA和高层经理培训事业的蓬勃发展，这个市场的竞争也日益激烈，现在能吸引客户的不仅是师资，学校环境这些硬件条件，而对于客户的服务质量和关怀程度等软件条件也是重要的参考之一，而CRM就是一种旨在改善企业与客户之间关系，提高客户忠诚度和满意度的新型管理机制的软件本论文将首先论述了CRM的理论和产生发展，再详细介绍ORACLE CRM的系统技术架构概述，软件功能。

Effectively assist National Contact Center Manager in leading, motivating, guiding and supervising the countrywide, area-wide contact center team to deliver on work performance objectives and goals, and motivate contact center staff, with a view towards creating a "Commitment to Excel","Putting Customer First" environment conductive for staff to provide excellent service to all customers at all times.

协助客户联络中心经理，在全国、区域范围内组织以激励员工、增强客户联络中心团队凝聚力为主题的各种活动、竞赛、培训，以达成工作表现目标，营造"人人竞优"及"客户为先"的客户服务工作氛围

Personal Data · Sex: Male;· Age: 26;· National: Han;· origin: Heilongjiang Province · Address: Nangang District, Harbin · Tel:· Email: Work experience 2008.06 - 2009.03伍尔特 International Trading Co., Ltd., Guangzhou City, Guangdong Province Sales Engineer, Automotive Supplies Department Guangzhou Tianhe District is responsible for automotive aftermarket product sales and customer management · the work of the first month as a new sales champion · over-month sales of supplies to complete the task, was awarded · a single month over the completion of the development of new customers and successfully recovered money, get awards · customer product knowledge and sales skills training, to establish a stable customer relationship · the number of visiting customers per day over 12 and complete the area of collecting customer information · customer classification and delineation of the regional development of call plans and sales plans 2006.07 - 2008.05 Solid Thai Electronics Co., Ltd. Harbin Harbin, Changchun Sales Manager, Marketing Changchun region is responsible for products and automobile accessory retail sales management · 6 kinds of new products made in the FAW-Volkswagen and FAW Car's exclusive rights package · successful development of six retail Changchun agents, improve the sales network · Develop and implement marketing plans to make sales over the same period increased 30%, ranking the performance of the Department of Marketing · completion of the service staff product knowledge, work skills training, greatly increased the efficiency of its work · re-engineering customer profiles, to enable the marketing department to a unified customer profile management standardization Educational background 2002.09-2006.07 Harbin Institute of Technology Harbin, Heilongjiang Province Department of Management College of Business Administration Marketing Bachelor of Management Core courses: Marketing Management Consumer Behavior Market Research and Forecast Advertising Internet Marketing Promotion Management Skills and · Foreign Language Certificate 4 · motor vehicle driving license (C1)· NCRE three, good test drive Proficiency in the use of MS Office software, have e-commerce and Internet-related knowledge

个人资料·性别：男；·年龄：26；·民族：汉；·籍贯：黑龙江省·住址：哈尔滨南岗区·电话：· Email：工作经历 2008.06– 2009.03 伍尔特国际贸易有限公司广东省广州市销售工程师，汽车用品部负责广州天河区汽车售后产品的销售及客户的管理·工作第一月成为新人销售冠军·单月耗材销售超额完成任务，获得嘉奖·单月开发新客户超额完成并成功回收货款，获得嘉奖·对客户进行产品知识及销售技巧的培训，建立稳定的客户关系·每天拜访客户数超过12家并完成辖区内客户信息的收集·对客户进行分类并划分区域制定拜访计划和销售计划 2006.07– 2008.05 哈尔滨固泰电子有限公司哈尔滨、长春销售经理，营销部负责长春地区汽车配套产品及零售产品的销售管理·取得6种新产品在一汽大众和一汽轿车的独家配套权·成功开发长春地区6个零售代理商，完善销售网络·制定并实施销售计划使销售额较上年同期提升30%，营销部业绩排名第一·完成对服务人员产品知识、工作技巧的培训，使其工作效率大大提高·重新设计客户档案表，使营销部客户档案管理走向统一规范化教育背景 2002.09-2006.07 哈尔滨工业大学黑龙江省哈尔滨市管理学院工商管理系市场营销专业管理学学士核心课程：营销管理消费者行为学市场调查与预测广告学网络营销促销管理技能与证书·外语四级·机动车驾驶执照（C1）·全国计算机等级考试三级，机试优秀熟练使用MS Office软件，掌握电子商务和互联网相关知识

Some years ago i knew the chairman of a n american industrial company who was forced out of his post after a losing bitter takeover battle with a foreign conglomerate7）.this chairman,already in his 60s,could easily have moved on to a second career as a well－paid consultant,giving speeches,lecturing at business schools,and functioning as an eminence8） grise in his field.but losing his company rankled him--to the point where,within weeks of his departure,he announced that he had acquired control of a new company and planned to compete directly with his old company.i'm sure this decision was totally ego－driven;he wanted to show the world that he hadn't lost a step.unfortunately,running a start－up company is nothing like running a large organization.tasks that he could delegate to several layers of staff in his previous life were now his alone to do.without his old company's resources,he couldn't function at his best.

不要老觉得你应对所有人说你受到了冤枉。你一旦被解雇--这里既指失去了工作，也指失去了当事人或主要客户--最常见的冲动是向全世界宣布你多少受到了委屈。人们觉得失业是对他们形象和自尊心的一次打击。为此在轻微的震惊之中，他们立即再度陷入同样的窘境，似乎以此就能向所有人表明他们仍未失去能力。换句话说，他们变得惊惶失措。他们不能退一步问问自己，是不是最初应该做那份工作，是不是喜欢和当事人打交道或为客户服务。几年前，我认识一位美国工业公司的经理，他和一家外国联合企业展开一场相互吞并的竞争，结果失利被迫辞职。这位经理已是花甲之年，完全可以另辟蹊径，去做收入不菲的顾问，四处演讲，到商学院讲课，在他的领域当一个无冕之王。但失去他的公司使他气愤不已，以致他在离开几周之后就宣布他又买断了一家新公司，并打算直接与他过去的公司展开竞争。我敢担保这一决定纯属是受自尊心的驱使；他是想让人们瞧瞧，他没有失利。不幸的是，管理一家新公司和管理一个大企业完全是两码事。过去他可以把任务交给层层下属去做，如今他只得事必躬亲。没有了他过去公司的左右依仗，他无法发挥其才能。

Last week a customer came to our of fice ,Reception tried to stop him, but he poshed past her ,He demanded see a manager ,so we called our Sales Manager , He came out of his cubicle and asked what was was wrong ,The angry customer threw a box down on our confdrdnce room table ,He said ,This thing doesn't work!

上周一个客户来到我们的办公室。前台接待员拭图阻止他。但是他把她推开了。他要求见一位经理，所以我们就给我们的销售经理打电话。他从他的办公室隔断出来，问发生了什么事情。这个客户不满地扔了一个盒子到会议室的桌子上。他说：＂这把东西没法使！

The eight possible "In Care Of" title s you could have selected are: Accounting Manager, Customer Service Manager, Distribution Manager, Mailroom Manager, Office Manager, Shipping Manager, Traffic Manager, Transportation Manager.

八项您可能已经选择的&请转交&的职务如下：财务经理，客户服务经理，分配部门经理，邮件部门经理，办公室经理，货运经理，交通部门经理，运输部门经理。

Neither the killing of Mr Zarqawi nor any breakthrough on the political front will stop the insurgency and the fratricidal murders in their tracks.

在对危险的南部地区访问时，他斥责什叶派民兵领导人对中央集权的挑衅行为。

In fact,I've got him on the satellite mobile right now.

实际上 我们已接通卫星可视电话了