客户服务

Market competition now is unprecedented intense, because of global economic integration and quickly development of internet technology. At the same time customer consuming viewpoint of value has already changed from reasoning consuming and feeling consuming to affectional consuming, so the key of attracting consumer is the quality of service of enterprise and satisfactory degree of consumer.

全球经济一体化和互联网技术的飞速发展，使市场竞争空前激烈，客户消费价值观由理性消费、感觉消费发展到感情消费阶段，企业的服务质量和客户的满意度成了能否留住和吸引客户的重要关键因素。

Firstly, the thesis introduced the development of VOD, the background and meaning of the program, then the author introduced the associated technology, mainly including the feature of multimedia, video compression technology and the protocols SCTP and RTP. Considering the ambulant of host , fluctuation of bandwidth,high error rate data in wireless networks ,the author proposed some QoS strategy in the wireless networks such as RTP/SCTP protocol stack , connection control of the server, two buffers in the client end point.,TFC congestion control algorithms ,etc. Based these strategies, the team members gives the software and hardware solution of the wireless video-on-demand system and gives the main modules design of the software system. The system adopted the C/S structure including two parts: server and client ,using the Mpeg-2 which is apporiate for networks as the supported format. The thesis emphatically researches on the video-serving module of the server and the sink module, player module of client.

本文首先介绍了视频点播系统的发展现状、课题的研究背景和意义；接着对课题的相关技术进行概述主要包括了多媒体特点，压缩技术，传输协议SCTP以及RTP；针对无线环境的节点移动性，带宽波动性，数据错误率高等三大特点，作者研究设计了无线环境下的QoS策略：RTP/SCTP协议栈，服务器准入控制机制，客户端双缓冲区，TFRC拥塞控制机制等；在这些策略的基础上设计了系统的软硬件解决方案，并对软件体系结构的主要模块进行了设计，整个视频点播系统采用C/S结构，由服务器，客户端2个部分组成，使用适合网络传输的流媒体格式Mpeg-2作为系统支持的格式，文中重点研究了服务器的视频服务模块以及客户端的接收模块和播放器模块，并利用线程池技术对系统进行实现。

Neitway insists on the principle of service-oriented and providing customers and partners with customized professional video surveillance system solutions. In 2008, Neitway leadingly launched "Safety Express" service as the first service standard in surveillance industry, forming a 3D service system throughout pre-sale, in-sale, and after-sale.

联特微坚持以服务为导向，为客户和合作伙伴提供定制化的专业视频监控系统解决方案。2008年联特微倡导&平安&、&快捷&的服务理念，率先推出安防行业&平安快车&服务，建立起包括售前、售中、售后在内的立体式服务体系。

A solution is proposed to resolve the security issues involved by the communications between web services, based on widely accepted standards. furthermore, this paper designed the mainlines of an architecture that aims to manage the qos of web services and to select services according to the consumers' needs.

针对b2b中web服务的安全问题，提出了基于通用标准的解决方案；为了更好地管理web服务的服务质量和满足客户需求，本文还设计了服务质量管理的总体架构。

As experts in continuous ink jet, drop-on-demand, thermal-transfer overprinting, array, and laser technologies, Videojet has over 275,000 units installed worldwide. Sales, service, training, administrative and application support is provided by direct operations worldwide, including Austria, Brazil, Canada, France, Germany, Ireland, Japan, The Netherlands, Portugal, Ruzzia, Singapore, Spain and the United Kingdom, with more than 250 direct sales and service personnel in the United States alone.

作为工业用持续式墨水喷码机、热转印表面印刷机、激光标识技术领域的专家，伟迪捷科技有限公司在全球的装机量已经超过275，000台，公司通过在全球范围内的直接业务推广和服务活动，向客户提供产品标识领域的销售、服务、培训、管理与技术应用支持等一揽子服务系列，包括美国本土的250多名销售与服务人员以及奥地利、加拿大、法国、德国、爱尔兰、日本、荷兰、葡萄牙、新加坡、西班牙、英国等地的员工。

On the function, silver of new edition net goes in comprehensive and integrated enterprise and individual net silver serve, provide unified entry entrance and consistency service, manage besides account, turn the Zhang remittance, each other that decide work turns, make an appointment outside the service of main network silver such as cost of management, online pay, silver of net of travel new edition earlies childhood to keep the online investment such as national debt of type of canal, charge to an account for treasure of the foreign currency on the net, gold treasure, fund, tripartite in, and the appreciation such as personalized set serves, for client creation relaxed economy new life lives.

在功能上，中行新版网银全面整合了企业和个人网银服务，提供统一登录入口和一致性服务，除了账户治理、转账汇款、定活互转、预约治理、在线缴费等基本网银服务外，中行新版网银还提供网上外汇宝、黄金宝、基金、第三方存管、记账式国债等在线投资，以及个性化设定等增值服务，为客户创造轻松理财新生活。

Products related to adhesives (all-purpose adhesive, glass glue, gel medium), polyester decoration paint, interior and exterior wall latex paint, industrial paint (floor paint, hammer finish, orange-peel paint, paint signs, heavy duty coatings), furniture, paint, texture coatings in such areas, annual production capacity of 60,000 tons, the sales increased year by year, and have maintained good momentum of growth.adopting international advanced production technology, with domestic and international first-class automatic production line, advanced testing equipment, as well as the experimental group of high-level technical experts and management elites; marketing network all over the country, the country set up a specialized service center 30 , 10,000 retail outlets Chao; National Radiation Services, Professional Services team to provide customers with "no worries the whole process of services."

产品涉及胶粘剂（万能胶、玻璃胶、中型胶）、聚酯装修漆、内外墙乳胶漆、工业漆（地坪涂料、锤纹漆、桔纹漆、路标漆、重防腐涂料）、家具漆、质感涂料等领域，年生产能力 6 万吨，销售量逐年上升，并一直保持着良好的增长势头。嘉丽士采用国际先进的生产技术，拥有国内外一流的自动化生产线，先进的实验检测设备以及一批高水平的技术专家和管理精英；营销网络遍布全国，在全国设立了 30 个专业化服务中心，零售网点超万家；服务辐射全国，专业化服务队伍为客户提供&全过程无忧虑服务&。

We in network technology and application services, and other fields with rich experience, enjoy wide built the types of technology services, few have maintained rapid growth. 2005, the Guangzhou-built technology in the telecommunications trunk lines into its server room, and to co-operate with the domain name registration, domain name registration as an independent power, web hosting services operators, take this opportunity to our network marketing planning services have been To roll out across the province, our goal is to become the best marketing plan.

我们在网络技术以及应用服务等领域拥有丰富的经验，享受广建科技服务的各类客户数保持着高速增长。2005年，广建科技在广州电信主干线路机房投入自己的服务器，并与域名注册商合作，成为具有独立域名注册权、虚拟主机服务的运营商，以此为契机，我们的网络营销策划服务已经向全省各地铺开，我们的目标是争做西部最好的网络营销策划。

This company was founded in the year in 2001, the audiences moves the freight transportation to depend on 8 year highly effective consummation honestly the service experience, the outstanding service troop and the formidable partner, have become in the profession the leading specialty to move the service provider, provided the high quality service for the customer, and has won user community's trust and the high praise.

该公司成立于年2001年，众诚搬家货运依托8年高效完善的服务经验，优秀的服务队伍及强大的合作伙伴，已成为行业内领先的专业搬家服务提供商，为客户提供优质的服务，并赢得了广大用户的信赖和好评。

JCT has a professional sales team will offer you the best service. Because providing professional technology service, pursuing perfect market service and keeping commercial integrity, by now JCT has won the approval of a lot of worldwide clients and got a Stabilize market in electronics market. JCT has built her own worldwide selling net, which can supplier best quality goods with cheapest price for every user. At the same time she also will offer after service better according to this selling net. JCT became stronger and stronger in the competitive market for there are more and more clients trust her and more and more reliable suppliers support her.

公司拥有一支专业的技术服务和营销队伍，有着多年的采购经验，公司自开业以来，以其专业的技术服务、追求完美的市场服务意识和良好的企业信誉赢得了广大用户的认可，拥有了大批的忠实客户，建立起广泛而稳定的营销网络，为广大的用户以优惠的价格提供优质的产品，并与供货商一起为用户提供强大的技术支持和优良的售后服务；因此能够为供货商提供全面的市场信息以及完好的市场开拓和市场维护服务，赢得了众多供货商信任与支持，使得公司更能够在日益激烈的市场竞争中发展壮大。

The split between the two groups can hardly be papered over.

这两个团体间的分歧难以掩饰。

This approach not only encourages a greater number of responses, but minimizes the likelihood of stale groupthink.

这种做法不仅鼓励了更多的反应，而且减少跟风的可能性。