客户服务

The company currently has a sound management system, and continuously strengthening internal management, improve staff skill levels and management capacity at the same time "quality to win the trust of customers and the technology to win the customer's confidence in order to win customer satisfaction with the Service in order to win the heart Rooms good "is the whole goal of Tongren Benchley;" high efficiency, excellent quality, accurate delivery, customer satisfaction "is the whole idea of the purpose of Tongren Benchley, I believe only a solid foundation can overflew progress.

公司目前拥有完善的经营管理体制，不断强化内部管理，提高职员工的技术水平和管理能力的同时"以品质赢得客户的信赖，以技术赢得客户的信心，以服务赢得客户满意，以诚心赢得客房好感"是全体奇利同仁的奋斗目标；"高效率、优品质、准交期、客户满意"是全体奇利同仁的理念宗旨，相信只有扎实的基础才有飞越的进步。

Customer is our god, hence we everlastingly strive to be in pursuit of innovating and satisfying customer need.

客户是讴文的衣食父母，创造客户满意是客户永恒的追求，讴文以高品质的服务，赢得客户的信赖与忠诚

General now enterprise website asks or we should offer the element that website of a few SEO optimizes to be inside, although the client does not have a requirement,come, oneself also should be done, appear oneself made great efforts to the client, oneself also can drill hand; 2 come oneself can bring commercial latent capacity to the client as far as possible, bring business chance, the client can think of you in the future, we can raise more service kind with this when collection add is expended.

现在一般的企业网站都要求或者我们都应该提供一些SEO网站优化的元素在里面，一来尽管客户没有要求，自己也应该去做，显得自己给客户下功夫了，自己也可以练手；二来自己可以尽量给客户带来商业潜力，带来商机，将来客户会想到你的，我们在收取续费的时候可以以此提高更多的服务方式。

This report begin with the sample survey in the market to analyze the magisterial or dominant demand of customers.

本文首先运用市场抽样调查的方法，对客户的主导需求进行分析确定，然后运用统计的方法，对客户的到达率、银行一线员工的服务效率、可承受业务量等指标进行区间估计，进而运用排队论的原理，对各种情况进行了计算机模拟，从而得出基本结论及实施的具体措施：一是银行要通过业务分流来控制客户流，减少客户亲自到银行办理业务的次数，从而达到不排队或少排队的目的；二是银行要通过运用新技术、业务流程再造、加强培训等手段提高员工的业务素质。

Along with the development of MBA, EMBA and EDP area in China, there is much competition exists in this marketing place. Now what can attract the customer is not only the hardware including faculty and facility but also the service and customer-care. Meanwhile, CRM is one of the new management software which can improve the customers' satisfaction and royal. First of all, the tractate is started from the CRM theory and history, and then explains the system architecture of Oracle CRM, software function.

随着中国MBA，EMBA和高层经理培训事业的蓬勃发展，这个市场的竞争也日益激烈，现在能吸引客户的不仅是师资，学校环境这些硬件条件，而对于客户的服务质量和关怀程度等软件条件也是重要的参考之一，而CRM就是一种旨在改善企业与客户之间关系，提高客户忠诚度和满意度的新型管理机制的软件本论文将首先论述了CRM的理论和产生发展，再详细介绍ORACLE CRM的系统技术架构概述，软件功能。

Who can grasp the financial demands of customers and provide satisfactory service to customers, who can success in the competition of contesting customers.

在争夺客户的竞争中，谁能把握客户的理财需要，提供让客户满意的服务，与客户建立牢固的关系，谁就能在未来竞争中立于不败之地。

The company currently has a sound management system, and continuously strengthening internal management, improve staff skill levels and management capacity at the same time "quality to win the trust of customers and the technology to win the customer's confidence in order to win customer satisfaction with the Service in order to win the heart Rooms good "is the whole goal of Tongren Benchley;" high efficiency, excellent quality, accurate delivery, customer satisfaction "is the whole idea of the purpose of Tongren Benchley, I believe only a solid foundation can overflew progress.

公司目前拥有完善的经营管理体制，不断强化内部管理，提高职员工的技术水平和管理能力的同时&以品质赢得客户的信赖，以技术赢得客户的信心，以服务赢得客户满意，以诚心赢得客房好感&是全体奇利同仁的奋斗目标；&高效率、优品质、准交期、客户满意&是全体奇利同仁的理念宗旨，相信只有扎实的基础才有飞越的进步。

Business Scope: 1, ONLY licensing carbide circular saw blades, the products manufactured using imported materials, as compared with the same price products to extend the service life of more than 10%; applicable to all kinds of wood (including solid wood, particleboard, MDF and various MDF), aluminum alloy, rigid plastic, acrylic and other materials cutting; 2, the Company may in accordance with customers cutting materials and cutting of different specifications to choose custom-made special carbide circular saw blades; 3, In order to fully utilize resources, reduce costs, the company offers carbide tooth circular saw blades for the overall processing services; 4, the company's carbide circular saw blades used to provide full-service customers, in view of: a, blade matrix used for a period of time will produce deformation; b, saw in the use of the course will be part of tooth loss; c, saw the use of a period of time would not sharp blade; above phenomenon will not only greatly reduce blade life, at the same time will affect the use of effect.

ONLY牌硬质合金圆锯片，该产品全部采用进口材料制造，与同价格产品相比使用寿命延长10%以上；适用于各种木材（包括实木、刨花板、中纤板及各种密度板）、铝合金、硬质塑料、压克力等材料的切割；2、本公司可根据客户切割材料和切削方式的不同选择订做特殊规格硬质合金圆锯片；3、为充分利用资源、降低成本，本公司提供硬质合金圆锯片整体换齿加工服务；4、本公司对硬质合金圆锯片使用客户提供全方位服务，针对：a、锯片基体使用一段时间后会产生变形；b、锯片在使用过程中会出现部分齿脱落；c、锯片使用一段时间后刀刃会不锋利；以上现象出现，不仅会大大降低锯片使用寿命，同时会影响使用效果。

In addition, we have long-term professional partners in HR service, office rent service, lay service, etc. So we can integrate all services which the clients need and make clients be focus on his own business.

此外，我们在诸如人力资源、房屋租赁、法律服务等各个行业都有稳定长期的专业合作伙伴，可以为客户整合相关信息，让客户能在短时间内获得各方面所需要的服务。

Taking into account the owners are not professional designers, Huambo Chestwood will employ a professional garden designer fashion at the scene to provide customers with cutting services, each client can be one-on-one professional designer services.

考虑到业主不是专业设计师，万博轻便铁路翠湖站将聘请专业的园林设计师时装在现场为客户提供各领域的服务，每个客户可以进行一对一的专业设计服务。

The split between the two groups can hardly be papered over.

这两个团体间的分歧难以掩饰。

This approach not only encourages a greater number of responses, but minimizes the likelihood of stale groupthink.

这种做法不仅鼓励了更多的反应，而且减少跟风的可能性。