客户服务

In order to better and more comprehensive range of services in new and old customers to meet higher customer business requirements, companies do business 24 hours, door-to-door services, from business process management system to move gradually towards the internationalization of the world, in order to make the goods more secure, fast delivery that allows customers to have more confidence, the company has been in the Chinese People's Insurance Company for the carriage of goods by insurance.

为了更好更全面的服务于新老客户，满足客户更新更高的业务要求，公司做到二十四小时营业，门到门服务，从管理体系到业务流程逐步向国际化接轨，为了使货物更加安全，快捷的运到，让客户更放心，公司已在中国人民保险公司办理了货物运输保险业务。

The newly developed hardware include: Rofuwell kitchen hardware,furniture angles, clothing hook, spring clip, bathroom hardware,"Fengsheng" building door and window hardware,as well as hardware according to customer samples, total 500 types of goods. In diversified operation and management, the Company pays attention to market information, develop continuously new products.With the aim to produce the first grade products and to provide the first grade services to customers,and service principle of "Customer care in top priority, quality first, mutual benefit", the Company has enjoyed support and trust from new and old customers for many years, The products are sold all over China and exported to overseas market.

现已开发产品有家具用：ROFUWELL厨具五金、家居角码，衣挂勾、弹簧片、卫浴五金件、&丰盛&牌建筑门窗五金配套系列以及客户供样之大小五金冲压、品类多达五百多种，在多种经营和管理实践中，关注市场信息、创新产品、力求做一流的产品、一流的服务奉献客户，以顾客至上、质量第一，互利互惠之服务宗旨，获得历年来新旧客户的支持与信赖，使产品畅往全国及世界各地。

Fast market respond, multiple products, soft design, the theory of effective service and mutual benefit, taking customer co-operator and delivering market demands make the company's mechanism being activated for customer's satisfiction on design selection, solution, consultation and service before or after sales, and implement deep cooperation with customers to be benefit community and gain double win with respective advantages.

快速的市场反应、多品种产品、柔性化设计与有效的服务、互惠合作共创价值的理念，视客户为合作者并通过客户将市场对产品要求的压力传递，使公司的机制始终保持让客户满意为最优先追求的激活状态，在设计选型、解决方案、售前售后咨询及服务，开展深度的合作，结为利益共同体，以各自的优势，取得双方共赢！核心合作的学科研单位和高新技术企业：浙江大学，北京昆仑天辰仪表科技有限公司。

Fast market respond, multiple products, soft design, the theory of effective service and mutual benefit, taking customer co-operator and delivering market demands make the company's mechanism being activated for customers satisfiction on design selection, solution, consultation and service before or after sales, and implement deep cooperation with customers to be benefit communi

快速的市场反应、多品种产品、柔性化设计与有效的服务、互惠合作共创价值的理念，视客户为合作者并通过客户将市场对产品要求的压力传递，使公司的机制始终保持让客户满意为最优先追求的激活状态，在设计选型、解决方案、售前售后咨询及服务，开展深度的合作，结为利益共同体，以各自的优势，取得双方共赢！

Fast market respond, multiple products, soft design, the theory of effective service and mutual benefit, taking customer co-operator and delivering market demands make the company's mechanism being activated for customer's satisfiction on design selection, solution, consultation and service before or after sales, and implement deep cooperation with customers to be benefit community and gain double win with respective advantages

快速的市场反应、多品种产品、柔性化设计与有效的服务、互惠合作共创价值的理念，视客户为合作者并通过客户将市场对产品要求的压力传递，使公司的机制始终保持让客户满意为最优先追求的激活状态，在设计选型、解决方案、售前售后咨询及服务，开展深度的合作，结为利益共同体，以各自的优势，取得双方共赢！

Fast market respond, multiple products, soft design, the theory of effective service and mutual benefit, taking customer co-operator and delivering market demands make the company's mechanism being activated for customers satisfiction on design selection, solution, consultation and service before or after sales, and implement deep cooperation with customers to be benefit community and gain double win with respective advantages.

快速的市场反应、多品种产品、柔性化设计与有效的服务、互惠合作共创价值的理念，视客户为合作者并通过客户将市场对产品要求的压力传递，使公司的机制始终保持让客户满意为最优先追求的激活状态，在设计选型、解决方案、售前售后咨询及服务，开展深度的合作，结为利益共同体，以各自的优势，取得双方共赢！

Fast market respond, multiple products, soft design, the theory of effective service and mutual benefit, taking customer co-operator and delivering market demands make the company's mechanism being activated for customer's satisfiction on design selection, solution, consultation and service before or after sales, and implement deep cooperation with customers to be benefit community and gain double win with respective advantages.

电力仪表：智能电力测控仪、电机保护控制器、电子式多功能电能表等。快速的市场反应、多品种产品、柔性化设计与有效的服务、互惠合作共创价值的理念，视客户为合作者并通过客户将市场对产品要求的压力传递，使公司的机制始终保持让客户满意为最优先追求的激活状态，在设计选型、解决方案、售前售后咨询及服务，开展深度的合作，结为利益共同体，以各自的优势，取得双方共赢！

Fast market respond, multiple products, soft design, the theory of effective service and mutual benefit, taking customer co-operator and delivering market demands make the company's mechanism being activated for customers satisfiction on design ion, solution, consultation and service before or after sales, and implement deep cooperation with customers to be benefit community and gain double win with respective advantages.

快速的市场反应、多品种产品、柔性化设计与有效的服务、互惠合作共创价值的理念，视客户为合作者并通过客户将市场对产品要求的压力传递，使公司的机制始终保持让客户满意为最优先追求的激活状态，在设计选型、解决方案、售前售后咨询及服务，开展深度的合作，结为利益共同体，以各自的优势，取得双方共赢！核心合作的学科研单位和高新技术企业：浙江大学，北京昆仑天辰仪表科技有限公司。

Fast market respond, multiple products, soft design, the theory of effective service \\and\\ mutual benefit, taking customer co-operator \\and\\ delivering market dem\\and\\s make the company's mechanism being activated for customer's satisfiction on design \\select\\ion, solution, consultation \\and\\ service before or after sales, \\and\\ implement deep cooperation with customers to be benefit community \\and\\ gain double win with respective advantages.

快速的市场反应、多品种产品、柔性化设计与有效的服务、互惠合作共创价值的理念，视客户为合作者并通过客户将市场对产品要求的压力传递，使公司的机制始终保持让客户满意为最优先追求的激活状态，在设计选型、解决方案、售前售后咨询及服务，开展深度的合作，结为利益共同体，以各自的优势，取得双方共赢！核心合作的学科研单位和高新技术企业：浙江大学，北京昆仑天辰仪表科技有限公司。

Fast market respond, multiple products, soft design, the theory of effective service and mutual benefit, taking customer co-operator and delivering market demands make the company's mechanism being activated for customers satisfiction on design selection, solution, consultation and service before or after sales, and implement deep cooperation with customers to be benefit community and gain double win with respective advantages.

快速的市场反应、多品种产品、柔性化设计与有效的服务、互惠合作共创价值的理念，视客户为合作者并通过客户将市场对产品要求的压力传递，使公司的机制始终保持让客户满意为最优先追求的激活状态，在设计选型、解决方案、售前售后咨询及服务，开展深度的合作，结为利益共同体，以各自的优势，取得双方共赢！核心合作的学科研单位和高新技术企业：浙江大学，北京昆仑天辰仪表科技有限公司。

The split between the two groups can hardly be papered over.

这两个团体间的分歧难以掩饰。

This approach not only encourages a greater number of responses, but minimizes the likelihood of stale groupthink.

这种做法不仅鼓励了更多的反应，而且减少跟风的可能性。