客户服务

In light of the"three high"phenomenon, namely high input, high recruitment and high attrition, of the current insurance agent mechanism in China and inadequate customer service capability of agents, this article holds that China should try out the "mixed agent and employment system"at its earliest. This can be proceeded from the following five aspects:construction of an agent culture, change ...

摘要］针对我国现行代理人体制导致的高投入、高增员、高脱落的&三高&现象，以及代理人客户服务专业能力不足的窘状，中国保险业应尽快试行&代理—雇佣混合制&，可以从代理人营销文化建设、保险公司经营方式从粗放型向集约型转变、客户为导向的销售管理体制、代理人绩效管理、代理人专业化与职业化五个方面建立&代理—雇佣混合制&研究体系。

For positions that involved experienced producers with existing clientele, such as the private bankers or brokers servicing high net-worth clients, they may be offered guaranteed year-end bonuses or more attractive commission structure in order for the financial institution to establish beachheads in the new market or increase market share.

对于有经验并且手中有客户的应聘者，比如私人银行家或为高端客户服务的经纪商，雇主会保证年度红利或更诱人的福利，以便抢占新的市场前沿阵地。

Alcoa also provides you with a complete customer support system, including high-speed cappers, unparalleled technical support, customer service, on-line assistance via AlcoaDirect.com, machine set-up, troubleshooting and operator training.

Alcoa 还会为您提供完整的客户支持系统，其中包括高速封盖机、卓越的技术支持、客户服务、通过 AlcoaDirect.com 提供的联机帮助、机器安装、故障排除及操作员培训。

Our management team consists of key professionals who are experts from various f elds.

客户的口碑反映集团声誉，也是我们最佳的宣传，所以我们丰富经验的团队定会以专业及热诚的态度为客户服务。

Some years ago i knew the chairman of a n american industrial company who was forced out of his post after a losing bitter takeover battle with a foreign conglomerate7）.this chairman,already in his 60s,could easily have moved on to a second career as a well－paid consultant,giving speeches,lecturing at business schools,and functioning as an eminence8） grise in his field.but losing his company rankled him--to the point where,within weeks of his departure,he announced that he had acquired control of a new company and planned to compete directly with his old company.i'm sure this decision was totally ego－driven;he wanted to show the world that he hadn't lost a step.unfortunately,running a start－up company is nothing like running a large organization.tasks that he could delegate to several layers of staff in his previous life were now his alone to do.without his old company's resources,he couldn't function at his best.

不要老觉得你应对所有人说你受到了冤枉。你一旦被解雇--这里既指失去了工作，也指失去了当事人或主要客户--最常见的冲动是向全世界宣布你多少受到了委屈。人们觉得失业是对他们形象和自尊心的一次打击。为此在轻微的震惊之中，他们立即再度陷入同样的窘境，似乎以此就能向所有人表明他们仍未失去能力。换句话说，他们变得惊惶失措。他们不能退一步问问自己，是不是最初应该做那份工作，是不是喜欢和当事人打交道或为客户服务。几年前，我认识一位美国工业公司的经理，他和一家外国联合企业展开一场相互吞并的竞争，结果失利被迫辞职。这位经理已是花甲之年，完全可以另辟蹊径，去做收入不菲的顾问，四处演讲，到商学院讲课，在他的领域当一个无冕之王。但失去他的公司使他气愤不已，以致他在离开几周之后就宣布他又买断了一家新公司，并打算直接与他过去的公司展开竞争。我敢担保这一决定纯属是受自尊心的驱使；他是想让人们瞧瞧，他没有失利。不幸的是，管理一家新公司和管理一个大企业完全是两码事。过去他可以把任务交给层层下属去做，如今他只得事必躬亲。没有了他过去公司的左右依仗，他无法发挥其才能。

Abstract］ Customers are the basis for commercial banks to survive and develop, and establishing customer service line is the key to obtaining sustainable development.

摘 要］客户是商业银行赖以生存和发展的基础，建设客户服务线是商业银行实现可持续发展的关键。

We believe that the good quality products and our professional service for clients are two major keystones to our success.

我们坚信优质的产品再加上到位的为客户服务是满足客户需求的两大支柱。

Clipsal electronics factory in Shenzhen is a rapidly growing IT electronic products manufacturing enterprises, the company since its inception has consistently adhered to Product Innovation for the soul of enterprise development; in pursuit of the perfect product quality for enterprise survival foundation; to enthusiasm to improve customer service maintenance bond for the market; to rapidly put in place technical support to continuously meet customer specific requirements, as the key to further expand the market.

深圳奇胜电子厂是一家迅速崛起的IT电子产品制造企业，公司自成立以来就一贯坚持产品不断创新为企业发展的灵魂；以追求完美的产品质量为企业生存的基础；以热忱完善的客户服务为市场维护的纽带；以迅速到位的技术支持来不断满足客户特殊要求，作为进一步拓展市场的钥匙。

The candidate should understand all manufacturing and design aspects associated with LAN magnetics including: material selection and specification,standard shapes,toroids and manufacturing costs.Must be able to communicate with customers,work well in a team environment,be dedicated to customer service and provide engineering support to all departments.

应聘者应知晓所有与LAN磁性元件有关的制造和设计方面的知识，其中包括物料的选择和规格制订，标准形状、环形的异同及其生产制造成本，必须能和客户很好的沟通，且有团队精神，主要侧重于客户服务和给所有部门提供技术支持

The candidate should understand all manufacturing and design aspects associated with power supply magnetics including: material selection and specification, standard shapes, toroids and manufacturing costs. Must be able to communicate with customers, work well in a team environment, be dedicated to customer service and provide engineering support to all departments.

应聘者应知晓所有与开关电源用磁性元件有关的制造和设计方面的知识，其中包括物料的选择和规格制订，标准形状、环形的异同及其生产制造成本，必须能和客户很好的沟通，且具有团队精神，主要侧重于客户服务和给所有部门提供工程支持

The split between the two groups can hardly be papered over.

这两个团体间的分歧难以掩饰。

This approach not only encourages a greater number of responses, but minimizes the likelihood of stale groupthink.

这种做法不仅鼓励了更多的反应，而且减少跟风的可能性。