- 更多网络例句与数字化视频传递相关的网络例句 [注:此内容来源于网络,仅供参考]
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The new presenting VOD interaction for VIP customers creates an exclusive communication channel and adds up to the value of the center; it possesses enriched knowledge database system and electronic transferring system of customers' feedback, an information platform which can be shared by the whole bank, to ensure consistent savor enjoyed by customers; it categorizes its outgoing project into product marketing, loan collection, market investigation and information notification which in turn further embody the value of 95559 customer service center; by means of modelized and digitalized analysis, it has set up and improved professional criteria according to CCCS call center standardized quality system, in which way the center advances itself at every critical factor, forms a multi-dimensional and all-covering service mechanism, so as to realize the final all-win achievement in sound operation, customer satisfaction and employee development.
交通银行客户服务中心凭借创新的理念、先进的技术、精细化的管理和全面质量监控,在客户服务的标准化和差异化上不断突破,建立了7级客户分类服务模式,为各级客户提供符合其需求的个性化服务产品,尤其以业内首创的视频服务为高端客户提供专享联络渠道,提升客服中心的服务附加值;以内容丰富的知识库体系和电子化的工单流转系统,打造了全行共享的信息传递平台,确保客户得到一致的服务体验;通过实施集产品营销、个贷催收、市场调查、信息提醒于一体的电话外呼项目,进一步体现了95559客服中心的服务价值;运用CCCS呼叫中心标准质量体系,以模型化、数字化的分析手段,建立并完善所有关键环节的标准规范,使客服中心持续在各驱动因素上不断改进,形成了多维度、全覆盖的客户服务体系,最终实现客户满意、员工发展和运营完善等各方面绩效的全方位提升。